Terms & Conditions

These Terms and Conditions (“Terms”) govern the use of the website www.fuelit.ca (http://www.fuelit.ca/) (the “Site”) and all products, services, and transactions provided by Fuel It Refuelling Inc. and its subsidiaries and affiliates, including Hold It Investments Inc. in the United States (collectively, the “Company,” “we,” “our,” or “us”).

By accessing our Site, purchasing fuel, or engaging our services, you (“Customer,” “you,” or “your”) agree to be bound by these Terms.

 

1. Scope of Application

    •    These Terms apply to all agreements, invoices, deliveries, services, and interactions with the Company.

    •    References to “Fuel It” or “the Company” include Fuel It Refuelling Inc. and Hold It Investments Inc. (USA), as well as future subsidiaries or affiliates.

    •    By ordering or accepting services, the Customer acknowledges acceptance of these Terms, regardless of whether a separate written agreement is executed.

 

2. Use of Website

    •    The Site is provided for business and informational purposes only.

    •    Customers agree not to:

    ◦    Use the Site for unlawful or fraudulent purposes.

    ◦    Disrupt the operation of the Site.

    ◦    Attempt unauthorized access to systems, servers, or data.

    •    We may suspend or terminate Site access without notice for misuse.

 

3. Services and Deliveries

    •    Deliveries are subject to product availability, regulatory requirements, safe access, and operational capacity.

    •    The Customer must ensure that:

    ◦    Delivery sites are accessible, safe, and compliant with legal and safety standards.

    ◦    Proper containment, tanks, and storage systems are in place and maintained.

    ◦    Unauthorized persons do not interfere with delivery.

    •    The Company reserves the right to refuse delivery where unsafe or unlawful conditions exist.

 

4. Transfer of Risk and Ownership

    •    Ownership and risk of loss transfer to the Customer immediately upon delivery completion (as recorded by meter tickets, onboard electronic logs, or Company records), not requiring a signature or BOL acknowledgment.

    •    After delivery, the Customer assumes all responsibility for safe storage, handling, and use of the product.

    •    The Company is not liable for contamination, misuse, spills, or damages occurring after delivery.

 

5. Pricing, Invoicing, and Payment Terms

    •    Prices are determined at the time of order or as specified in contracts and invoices.

    •    Applicable taxes, government fees, environmental levies, and surcharges are the Customer’s responsibility.

    •    Unless otherwise agreed in writing, payment is due within the terms stated on the invoice.

    •    Interest of 2% per month (24% annually) will accrue on overdue balances from the due date until payment is received in full.

    •    The Company reserves the right to:

    ◦    Suspend deliveries if outstanding balances remain unpaid.

    ◦    Apply payments to the oldest outstanding invoices first.

    ◦    Revoke or adjust credit terms at any time.

    •    Customers are responsible for all costs of collection, including legal fees.

 

6. Credit Terms

    •    Credit, if extended, is at the Company’s sole discretion.

    •    Credit limits may be changed or withdrawn without notice.

    •    Customers must provide accurate financial information upon request.

    •    Failure to comply with credit terms may result in immediate suspension of service.

 

7. Customer Responsibilities

The Customer agrees to:

    •    Provide accurate business, billing, and delivery information.

    •    Maintain safe, legal, and compliant fuel storage and dispensing systems.

    •    Handle products responsibly and in compliance with applicable laws.

    •    Immediately notify the Company of any spills, leaks, or hazards related to delivered fuels.

    •    Indemnify the Company for damages caused by improper storage, handling, or negligence.

 

8. Warranties and Disclaimers

    •    The Company warrants that products delivered will meet applicable specifications at the time of delivery.

    •    Except as expressly stated, all other warranties, express or implied, including fitness for a particular purpose, are disclaimed.

    •    The Site is provided on an “as is” and “as available” basis without warranties of uninterrupted access or accuracy.

 

9. Limitation of Liability

    •    The Company shall not be liable for indirect, incidental, consequential, or punitive damages, including but not limited to:

    ◦    Loss of profits, business interruption, or downtime.

    ◦    Damage arising from Customer misuse, negligence, or non-compliance.

    •    Maximum liability in connection with any delivery or service shall not exceed the amount paid for that specific delivery/service.

    •    All claims must be submitted in writing within 7 business days of delivery. Claims submitted after this period will not be considered.

 

10. Indemnification

The Customer agrees to defend, indemnify, and hold harmless the Company, its subsidiaries (including Hold It Investments Inc.), officers, employees, and contractors against any claims, damages, liabilities, or expenses arising from:

    •    Customer’s use, storage, or resale of fuels.

    •    Non-compliance with applicable laws.

    •    Damage to property or injury caused by Customer negligence.

 

11. Force Majeure

The Company is not responsible for delays or failures in performance due to circumstances beyond its control, including but not limited to:

    •    Natural disasters, fire, floods, storms, or extreme weather.

    •    Strikes, labor disputes, or transport interruptions.

    •    Supply shortages, embargoes, or market disruptions.

    •    Acts of government, terrorism, or war.

 

12. Privacy and Data Protection

    •    Personal information collected is governed by our Privacy Policy [insert link].

    •    By using our Site or services, Customers consent to such collection and processing.

 

13. Intellectual Property

    •    All Site content, logos, designs, trademarks, and documents are the property of the Company or its licensors.

    •    Unauthorized reproduction, modification, or use is strictly prohibited.

 

14. Dispute Resolution

    •    Parties must first attempt good-faith negotiation to resolve disputes.

    •    If unresolved:

    ◦    Canadian Customers → disputes will be subject to binding arbitration or courts of the company's choosing.

    ◦    U.S. Customers → disputes will be subject to binding arbitration or courts of the company's choosing.

    •    Class actions against the Company are waived by the Customer.

 

15. Governing Law

    •    Canadian operations → governed by the laws of each operating province and Canada.

    •    U.S. operations → governed by the laws of each operating state and U.S. federal law.

 

16. Changes to Terms

    •    The Company may amend these Terms at any time. Updates will be posted with a revised Effective Date.

    •    Continued use of the Site or services constitutes acceptance of the revised Terms.

 

17. Contact Information

Fuel It Refuelling Inc.

2650 Diab St, Saint-Laurent, QC H4S 1E8

Tel: 514-548-2651

Email: info@fuelit.ca